NJ Transit's First Report Card: “Needs Improvement”
During April and May, 19,000 riders filled out surveys rating NJ Transit in 4 areas: facilities, service/vehicles, communications, and overall. At the July 13 board meeting, NJ Transit officials released the first-ever results of this SCORE card initiative: a system-wide average score of 5.2 on a scale of 1 to 10, with rail riders the most dissatisfied (see results at right).
The Northeast Corridor rail line, serving 56,700 passengers daily, received the lowest overall satisfaction score of 4.0. Riders on the line gave NJ Transit a score of just 3.5 for “on-time performance,” and a 2.9 for “handling of disruptions.” Mechanical reliability and announcements during disruptions also got low scores, along with fares. The Atlantic City line received the highest overall satisfaction rate of 6.8.
A similar dissatisfaction was felt among New York interstate bus riders. 90,300 riders daily rely on NJ Transit bus service to bring them in and out of New York. ”New York Interstate” buses received the lowest overall satisfaction among bus routes, 5.1. Again, the biggest areas where NJ Transit fell short were, ”on-time performance,” “handling of disruptions,” “weekday evening schedules” and “fares.”
It’s not surprising that NJ Transit received a mediocre grade this first time out. Wounds are still fresh for transit riders stemming from the 22% fare hike and decrease in service seen last year, the cancellation of the ARC project and recent morning/evening rush hour rail delays due to ailing infrastructure. NJ Transit has gone on the record stating that there will be no fare hikes this year.
Making the GradeCourtney Carroll, NJ Transit spokeswoman, indicated that this survey data will be used as a “baseline” for the SCORE card and “use the results to target specific improvements to customer satisfaction.” Surveys will then be conducted on a quarterly basis to not only determine customer satisfaction, but how NJ Transit responds to prior customer feedback. NJ Transit identified several areas needing improvement in the first survey go-round, but declined to comment on whether an action plan is currently in place to address them. Here are some suggestions to get state leaders started:
Fight for Northeast Corridor improvements . The line’s abysmal ratings show it needs investment that will improve reliability, such as a $450 million federal grant for electrical fixes that is at risk of being cut .
Atlantic City Buses - News
a school bus in Jersey City for several hours. The child was supposed to be dropped off at a school for special needs kids Wednesday morning but was found aboard the bus about five hours later by a custodian for the bus company, Atlantic Express.
Police have investigated debris being thrown at motorists from the Fire Road overpass onto the Atlantic City Expressway since June 1. Police say that 18 incidents were reported in all, with numerous motorists claiming that their vehicles were struck.
The Atlantic City line received the highest overall satisfaction rate of 6.8. A similar dissatisfaction was felt among New York interstate bus riders. 90300 riders daily rely on NJ Transit bus service to bring them in and out of New York.
The victim, Radalfo Torres, 20, of Atlantic City, was walking toward the bus station, when several males approached him and called him names. The males then pistol-whipped Torres with a handgun several times on his face and ear.
The HITMEN traveling baseball team is sponsoring a bus trip to help defray tournament costs. A bus trip is planned for Aug. 11 to the Showboat Casino in Atlantic City. The bus will depart from the Bridgeport Fire House at 6 pm and return about midnight
Charter Bus Rental Service – BusBuzz» Blog Archive » The Atlantic ...
Question: What has flight demonstrations that reach heights of 15,000 feet, jaw-dropping aerial acrobatics, spectacular formation flying, and world-renowned parachutists?
Answer: The Atlantic City Air Show!
And (if you really need more reasons to attend) here’s why the Atlantic City Air Show is worth checking out:
The 2011 Atlantic City Air Show, “Thunder Over the Boardwalk”, will take place over the Atlantic City boardwalk on Wednesday, August 17th. There will be plenty to see, with initial flybys beginning at 10:30am and the final Thunderbird demonstration ending at 5:00pm. Plus, the whole show is free!For just $30 you can join the Flight Line Club. You’ll be privy to premium beach seating and a lá carte refreshments.
There’s more than just Wednesday’s show. You won’t want to miss the “Atlantic City Salutes America’s Armed Forces Boardwalk Parade” that’s scheduled for Monday, August 15th. You’ll get to see military reps, marching bands, floats, and music by the New Orleans Brass Band and the Jersey Shore Rock & Roll Ensemble.
And most importantly, there’s the slew of flight demonstrations that make the Atlantic City Air Show one of the best air shows around! There are demonstrations by the U.S. Air Force Thunderbirds, the U.S. Coast Gard Search & Rescue Demo, the low-flying Geico Skytypers, the multi-mission V-22 Osprey, and the Heavy Metal Jet Team (and much, much more).
Get to Atlantic City in style! The BusBank’s Charter Bus Rentals are professional, reliable, and the best value for top quality transportation.
ronnie and i are trying to find a bus to wildwood but there are no buses to wildwood we have to take one to atlantic city whatttttt?
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